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Head Office Vacancies

Currently we have a vacancy for a NDIS Administration Assistant.  All the details of the role are below.  If this sounds like you, please supply the information in the form below.


Administration Assistant NDIS Disability Support


Full Time Role

Monday to Friday 9am to 5pm

Location: Seaford Victoria

Salary $52,769-$59,940


About Us

GreyCare is a division of GreyArmy and is a national provider of services for older people and support for those with a disability.  We  provide specific support for the community in their own home, offering domestic assistance, personal care, transport, respite care, community access and a variety of other NDIS support.  Proudly Australian owned and operated, we value our employees and offer flexible working conditions, generous professional development and support offered annually and comprehensive training. We're growing every day and there's never been a better time to join our team.  


We are seeking an Administration assistant to respond to telephone and email inquiries, maintain confidential records, action participants and support workers requests and assist the accounts supervisor where required and carry out the below core responsibilities.

Core Responsibilities:

  • pick up mail and distribute or action as required

  • save and process Service Providers weekly activity reports

  • creating and sending out invoices

  • undertake banking, allocate payments and ensuring QuickBooks balances, 

  • follow up on outstanding fees/debtors 

  • complete any necessary credit card payments

  • action incoming accounts emails and deal with invoice inquiries

  • carry out all aspects of payroll through visual reporting, updating SCHAD and Reckon/QuickBooks and ensure the timeliness, completion and accuracy of all payroll.

  • greyCare NDIS Home Maintenance Referrals Process

  • check Referrals with Proda – Plan Date Confirmation

  • liaison between Support Coordinator’s, NDIS Participants and Service Providers for Job referrals for home maintenance and forward GreyCare Service Agreements to Plan Managers with quotes

  • enter Participants jobs into Grey Army Data Base for home maintenance

  • complete all reports and documentation required under greyCare policy and procedure to ensure effective administration and service delivery

  • advise greyCare Operations Manager to cease support to participants for continued unpaid invoices



  • we are looking to employ an enthusiastic and service minded individual who can demonstrate a sound work ethic and attention to detail

  • you will have excellent verbal and written communication proficiency, strong interpersonal skills and a continuous improvement approach

  • excellent time management skills and the ability to handle multiple tasks, priorities and deadlines

  • it is essential you are computer literate and have well developed organisational and administrative competencies

  • understanding of the NDIS support model is desirable

  • Advanced experience in Reckon/Quickbooks 

  • Previous payroll experience

  • Previous experience working with Visual data software

  • willingness to work both autonomously and within a team

  • high level administration experience, as well as participant management information systems, to ensure complete and up to date data 

  • sound ability to manage and prioritise workload in a constantly changing high volume environment 

  • Must hold an NDIS worker screening check (or willingness to obtain)

  • Must have full-time working rights to work in Australia


If you meet the above profile and are looking to join a team that makes a difference, please apply now.


*Only shortlisted applicants will be contacted, previous applicants need not apply.

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