Job Summary

Permanent Part time role 9am to 3pm 4 Days a week

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Seaford Administration Officer Required 

 

Starting Salary Clerk and Private Sector Award 2010   Level 5. 

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The Role

An exciting opportunity has become available for an enthusiastic customer focused Administration Officer to join our team.

 

We are seeking an experienced administration officer with a customer service focus to join our friendly team located at Seaford.

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The role is to service our clients which involves liaising with Independent Contractors, Carer Groups and clients helping to service their home maintenance requirements. Varied duties include but are not limited to: Enquiry calls, Live Chat, data entry of job requests, processing of invoices and work dockets, responding to all email enquiries, report processing and adhoc administration.  

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Key Responsibilities include

• Ability to multitask efficiently and work under pressure.

• Provide a professional level of communication and customer service skills.

• Liaise with internal and external providers in an efficient and courteous manner.

• Respond to enquiries for information on our trades and service offerings.

• Provide accurate administration and data entry skills.

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The successful applicant will have the following skills & attributes

• 5 years experience in a customer focused administration role.

• Well-developed communication skills, with a clear phone voice.

• Strong problem solving skills.

• An ability to thrive in a fast paced environment.

• An ability to multi-task, prioritise and manage own workload.

• Accurate typing skills.

• Must be proficient in outlook emailing managing numerous in boxes and excel

• Ability to follow procedures and instructions.

• Previous account management skills would benefit this role.

• Be able to work in a close knit team environment.

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Qualifications – Desirable but not essential

• Certificate III in Customer Contact or Business Administration

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Are you ready to hit the ground running in this fast paced role?  If you meet with the above criteria and  want to be part of a great team hard working but fun team atmosphere then apply now to join the Grey Army family. (Previous applicants need not apply)

If you want to be part of a hardworking, great team then apply now. 

Previous applicants need not apply. Only shortlisted applicants will be contacted.